The 24 hour rule
As see the Olympians getting involved in “twitter wars” I am reminded of a great rule that took me years to learn. I’m not even sure where I picked it up, but it is the best rule to live by when dealing with people in any media form.
No matter how mad you get, let it sit for 24 hours before hitting the send button. Oh you can go ahead and write while you are mad, but do not under any circumstances respond for 24 hours. After that time has passed, reread your message, and if you still believe you should send it then go for it, repercussions and all.
It was the most successful rule I ever used in business and only once did I go ahead and send the original statement I had made while mad.
Twenty four hours is not a long time in a life time of maintaining relationships.